How do I Calibrate my Lumatone's Keys?

Your Lumatone's keys are calibrated at the factory in order to function properly. Here's how to recalibrate them if things aren't working like they should.

Written by Matt McLeod

Updated 3 years ago

Your Lumatone's keys may all look the same, but under the hood, tiny differences in their position need to be accounted for to make them all play as you'd expect.

Each keyboard's keys are calibrated right before they leave our shop, and in most cases, this calibration should last a long time, and the need for recalibration will be rare. However, in certain cases, you may want to recalibrate in order to try to improve key function while troubleshooting an issue with us.

This easy guide walks you through how to complete the key calibration process. It will take approximately ten minutes, and will require some focus, so make sure you have the time for it!

Make sure your Lumatone is connected to your computer, and start up the Lumatone Editor application.
Click the Settings button at the bottom of the application.
Select the Calibrate section, and click the Keys tab if it isn't already selected.
Click the Start Calibration button. Every key of your Lumatone should turn white, and each section of the keyboard should have a red and green button above it. You can think of your Lumatone as divided into 5 sections.
Now, gently and slowly press every key of your Lumatone until you feel the very first sign of resistance. Do not push hard or deeply into the key. You'll want to push each key slowly until you find the first sign of a "bottom" and then let go.
Every time you calibrate a key, it will turn green, so you can keep track of which ones you still have to calibrate. If you feel like you didn't calibrate a key properly, you can go over it again.
Hitting the red button above each section will cancel the calibration for that section, and hitting the green button above it will save your calibration to memory. When you are finished and satisfied with your calibration, hit each of the green-lit buttons above each section of the keyboard to confirm your calibration and commit it to memory.

Your keyboard should now be calibrated. We'll be adding a video tutorial to this page in the coming days, but until then, let us know if you have any trouble with the process.

NOTE: We can't stress enough the importance of calibrating each key as *gently* as possible, and only going as far as the first point of resistance on each key. Do not press further than that, or the key may respond erratically. Just slow, gentle moves will win the day!

Did You Know? You can avoid recalibrating your entire keyboard by simply not touching the keys you're happy with during the calibration process.* If there's only a few keys that are behaving incorrectly, go ahead and only calibrate those, and click the green button to save your work. Any keys that remained white will retain their existing calibration data.

*We still recommend calibrating your entire keyboard if the issue isn't specific to one or two keys.

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