Lumatone

Every Lumatone is build-to-order. Our lead time shifts depending on our production schedules and demand. Read on for details.

How long after I order will I receive my Lumatone?

If you live in the USA, you're in luck! If not, it's good old fashioned credit card.

Do you offer payment plans or down payments on Lumatone?

Your Lumatone comes to you via a variety of couriers, depending on where you live.

What shipping services do you use and how much does it cost?

You're absolutely welcome to visit us at our shop in Toronto for a pickup when your Lumatone is ready!

Can I pick up my Lumatone in Toronto to avoid shipping costs?

We're standing behind every Lumatone with a warranty.

What kind of warranty comes with my Lumatone?

We've got your back in almost all circumstances, but it's important you take care of your Lumatone and avoid any damage where you're at fault.

What is covered by the manufacturer's warranty?

All Lumatones are built-to-order, so there are important limitations to understand about what is possible when it comes to refunds and returns.

I've ordered a Lumatone and changed my mind. Can I get a refund?

Dylan Horvath

Learn how we build every Lumatone to order and ship it to you.

Ordering and Shipping

Back to Lumatone Site

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